How soon will I receive my order?
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Our warehouse is located in Bethlehem, PA. It is open M-F, 8am to 4pm.
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Orders received by 10 am will ship the same day.
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If you ordered on a Friday after 10 am EST, it will not be shipped until the following Monday.
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Delivery times vary for the US between 2 and 8 business days.
- If your order is from our fall line, it is knit on-demand which takes around 6 business days to complete.
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Why isn't expedited shipping services available?
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Carriers are no longer living up to their service agreements. If you pay for 2 day shipping, they will no longer guarantee it will be received within that time frame.
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Do I have to pay customs and import taxes if I live outside the US?
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Will this fit?
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Please click the Whats My Size button on each product detail page to get the right size the first time.
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Click Restart at the top left of the Whats My Size window to enter sizing info for a different person.
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What's the difference between a slim fit and a regular fit?
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A slim fit has a smaller hip measurement.
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The hip measurement is the body circumference 4" down from the naval, all the way around the body.
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A regular fit has a larger hip measurement.
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How do I return my NoNetz?
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Please email Info@nonetz.com to ask for an exchange or return.
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Specify the item to be returned. If it's an exchange, please tell us the item size & color you wish.
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You will be emailed a shipping label.
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Returns are $5 for each product and will be deducted from the refund amount. Exchanges are free.
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What is your return policy?
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You can return your NoNetz up to 30 days from purchase within the US & Canada. If it is received outside of the 30-day window, it will be mailed back to you.
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Orders outside of the US & Canada cannot be returned or exchanged.
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Original hang tags must be attached.
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Item(s) cannot be altered or worn.
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Sales and Discount Policy
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If you use a discount for an order, it cannot be upgraded to the next round of discounts offered.
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Anything else we can help you with?
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Please contact us or send an email to Info@NoNetz.com. We respond to all inquiries within 24 hours.
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